Data Protection

Pg50 Privacy Policy — Your Data Is Safe With Us

Find out clearly how your personal data is collected, used, and kept secure at pg50.

Last Updated: January 1, 2026
SSL Encryption
256-bit protection
No Data Selling
Never
Your control
At Any Time
GDPR compliant
International standards

Pg50's 6 Core Principles for Protecting Your Privacy

We believe your personal data belongs to you. That is why we always uphold these 6 principles.

Maximum security

Pg50 uses 256-bit SSL encryption to keep all transactions and personal data secure. Your data cannot be accessed by any unauthorized party.

Your Data Is Never Sold

Your name, phone number, email, or any personal information will never be sold to third parties. This is our commitment, and we will never break it.

Your control

You have full rights to view, correct, or delete your data at any time. Submit a request to customer support and it will be handled within 72 hours.

Minimal Data Collection

Pg50 only collects information that is genuinely necessary to provide our services. We do not request or store data beyond what is needed.

Transparency in Plain Language

Our Privacy Policy is written entirely in plain language so every user in Bangladesh can understand it with ease — no complex legal jargon, just clear and straightforward information.

Scheduled Deletion

After an account is closed, data is automatically deleted according to the specified retention periods. No data is retained beyond what is legally required.

01 Scope & Applicability

Pg50 (referred to as "we", "us", or "the platform") is a trusted online Sports Betting and gaming platform in Bangladesh. We place the highest importance on our users' privacy and are firmly committed to protecting your personal information.

This Privacy Policy applies to pg50's website (pg50.biz), mobile application, and all associated services. By registering, logging in, or using any of our services, you are deemed to have accepted this Privacy Policy.

This policy explains: what information we collect, why we collect it, how we use it, who we share it with, and what rights you have over your data. We want you to use our platform with full knowledge and confidence.

Please note: This Privacy Policy should be read alongside our Terms & Conditions. Together, they give you a complete picture of your relationship with pg50.

02 What Information We Collect

Pg50 collects three types of information — what you provide directly, what is collected automatically, and what is received from third parties.

A) Information you provide

Data type Example When It Is Collected
Identity Information Full name, date of birth, national ID number During registration and KYC verification
Contact Information Email address, phone number, home address During registration and profile updates
Financial information BKash/Nagad number, USDT wallet address Deposit & Withdrawal Times
Verification documents Copy of NID card, passport, or driving licence During the KYC process

B) Automatically collected information

  • Device information: model, operating system, browser type and version.
  • Network data: IP address, internet service provider name.
  • Usage data: pages visited and time spent, games played, betting history.
  • Log data: login times, inactivity periods, error messages.

C) Information Received from Third Parties

Relevant information may be received from payment gateways and identity verification agencies. This information is used solely to confirm your identity and prevent fraud.

03 How we use your information

Pg50 uses your information only for the purposes listed below. Any unnecessary or unethical use is strictly against our policy.

  • Account management: Completing registration, verifying login, and keeping your account secure.
  • Service Delivery: Enabling gameplay, processing deposits and withdrawals, and awarding bonuses.
  • Identity Verification: Completing the KYC process and preventing fraud.
  • Customer support: Resolving your complaints and inquiries.
  • Contact: Sending important updates, security alerts, and promotional offers.
  • Legal Compliance: Maintaining compliance with applicable laws and regulations.
  • Service Improvement: Analyzing anonymized data to improve the quality of the platform.
You can opt out of promotional emails or SMS at any time. Simply contact customer support or use the Unsubscribe link in any of our emails.

04 Cookies & Tracking Technologies

Pg50's website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie type

Cookie type Purpose Required?
Essential Cookies Maintaining login sessions and security verification Yes
Functional cookies Remembering language preferences and game settings No
Analytics cookies Understanding Usage Patterns & Improving Our Services No
Marketing cookies Showing relevant advertisements No

You can disable non-essential cookies at any time from your browser settings. Keep in mind that turning off certain cookies may affect how some features on the platform function.

05 Data sharing policy

Pg50 does not sell your personal information to any third party. However, limited data may be shared with trusted partners solely to deliver our services.

Who Your Data May Be Shared With

  • Payment Providers: Information required for payment processing via bKash, Nagad, Rocket, and similar services.
  • Identity Verification Agencies: Name and ID details required for the KYC process.
  • Technology service providers: Server hosting, cybersecurity, and related services.
  • Legal Authorities: In response to a valid order from a court or government authority.
All third-party partners operate under our data protection agreements and are not permitted to use your information for their own purposes.

06 Data Retention Period

Pg50 retains your data only for as long as necessary. All data is kept while your account remains active. Once an account is closed, the following policy applies:

  • General user data: deleted 3 years after account closure.
  • Financial transaction records: may be retained for up to 5 years as required by law.
  • KYC documents: deleted 5 years after account closure.
  • Customer support communication history: deleted after 2 years.

Before deletion, all data is fully anonymized so your identity cannot be traced in any way.

07 Your Rights

As a pg50 user, you have several important rights regarding your personal data. Contact us at any time to exercise these rights.

You may request a copy of all information we hold about you at any time. We will provide it within 30 days of receiving your request. Your first request is free of charge. A small administrative fee may apply to subsequent requests.

If any of your information is incorrect, you may request a correction. General details such as name, address, and phone number can be updated directly from your profile settings. For changes to KYC-related information, please contact customer support and submit the required documents.

After closing your account, you may request deletion of your data. Note that certain information may need to be retained for a specified period due to legal obligations — you will be informed if this applies. Once the legal retention period expires, your data will be permanently deleted.

In certain situations, you may request that we limit how your data is processed — for example, while the accuracy of your data is under dispute, or while your objection is being reviewed.

You can request your data in a structured, commonly used format (such as CSV or JSON), allowing you to transfer it to another service if you wish. Data will be provided within 30 days of your request.

08 Children's privacy

Pg50 is strictly for users aged 18 and above. We never knowingly collect information from minors. Age is verified at registration, and KYC is used to confirm age in any cases where there is doubt.

If we are notified that a minor has registered by mistake, the account will be immediately closed and all collected data will be deleted.

If you are aware that a minor you know is using this platform, please contact us immediately support@pg50.bizlet us know.

09 Security measures

Pg50 uses industry-leading security measures to protect your data. Our security infrastructure is as follows:

  • SSL/TLS encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of security can be added to your account.
  • Firewall & DDoS Protection: Protection against unauthorized access and attacks.
  • Regular Security Audits: Regular audits conducted by independent expert teams.
  • Data Masking: Sensitive information (such as card numbers) is masked when stored.
  • Access control: Only authorized personnel have access to specific data.
Your Part: Use a strong password, keep 2FA enabled, and never share your login credentials with anyone. Security is a shared responsibility.

10 Policy Changes

This Privacy Policy may be updated from time to time due to business needs, legal changes, or technical improvements. For any significant changes, we will notify you through the following methods:

  • A notification will be sent to your registered email.
  • A notice will be displayed when you access the platform.
  • The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

11 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding our privacy policy, please get in touch. We are always here for you.

  • Email: support@pg50.biz
  • Live Chat: Click the chat icon at the bottom right of the platform.
  • Response time: typically within 24 hours.
When submitting a privacy-related complaint, including your account ID and registered email will help us resolve it faster.

Play in a Safe Environment. Win on a Platform You Can Trust.

Read pg50's privacy policy — your information is completely secure. Register now and start playing with your welcome bonus.

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